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What is Kaireon?

Kaireon is an end-to-end platform for building, testing, and deploying intelligent customer decisioning systems. It combines data management, offer studio, machine learning, and real-time arbitration into a single platform.

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Key Capabilities

Data Platform

Connect to 20+ data sources, define schemas, and build visual ETL pipelines.

Decisioning Studio

Create offers, qualification rules, contact policies, and decision flows.

Algorithms

Train scoring models, run experiments with holdout groups, and measure uplift.

Dashboards

Monitor operations, business KPIs, data health, and model performance.

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How It Works

  1. Connect your data — Set up connectors to your customer databases, event streams, and cloud storage
  2. Define your offers — Create offers organized by business categories with qualification rules and contact policies
  3. Build decision flows — Visual pipelines that enrich customer data, compute personalized values, score and rank offers
  4. Deploy and monitor — Call the Recommend API to get real-time decisions, record outcomes with the Respond API, and track performance

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Architecture

Kaireon runs as a single Next.js application serving both the UI and API routes, backed by PostgreSQL via Prisma ORM. Decision flows execute server-side with optional Redis caching for enrichment data.

Architecture Deep Dive

Learn about the platform architecture, decision engine, and operational infrastructure.